Primary impact
50% reduction in overbooking incidents
50%
Overbooking Incidents
10050
The Challenge
The restaurant chain relied on manual booking, causing overbookings and customer frustration because table availability could not be tracked in real time.
The Solution
Infintrix engineered a custom Frappe-based reservation platform with live table visibility and automated customer communication.
Key Features
- Real-time table status updates
- Triggered booking notifications
- Embedded digital menus with pre-ordering
- Designed for multi-location deployment
Technology Stack
- Frappe
The Outcome
Double-bookings dropped by 50%, customer satisfaction improved through seamless booking, and the system is positioned to scale across multiple locations.
