Overview
Infintrix Technologies implemented a custom ERPNext solution for a travel agency in Pakistan, streamlining tour bookings, hotel and transport coordination, and customer handling through automation and centralized workflows.
Challenge
The client needed a unified ERP system to manage tour inquiries, convert them into customers, track bookings, coordinate with hotels and transportation providers, and send timely reminders — all of which were previously handled manually through spreadsheets and calls.
Solution
Infintrix Technologies built a comprehensive Frappe-based ERPNext solution tailored to the travel industry's requirements. The system manages leads, customer conversions, tour package bookings, hotel and meal scheduling, transport supplier management, and automated notifications via email and phone integration.
Results
The new ERP system streamlined end-to-end travel operations, reduced manual coordination, and enabled real-time tracking of customer bookings, supplier schedules, and tour logistics — resulting in faster turnaround times and improved customer satisfaction.
Client Testimonial
“We’re now able to manage every aspect of our travel operations from one place. Infintrix Technologies delivered exactly what our business needed.”