Travel & Tours ERP for Seamless Booking and Operations

Overview

Infintrix Technologies developed a custom ERPNext solution for a Pakistan-based travel agency, enabling streamlined tour booking, customer handling, hotel and transport management, and automated notifications.

Challenge

The client needed a centralized ERP system to manage inquiries, convert them to customers, handle tour package bookings, coordinate hotel and restaurant services, and assign travel suppliers — all while automating reminders and internal workflows.

Solution

Infintrix Technologies implemented a Frappe-based ERPNext system tailored to the travel industry's needs. The solution includes lead-to-customer conversion, custom tour package bookings, hotel and room management, meal scheduling, and transportation supplier tracking. Automated reminders via email and calls helped enhance customer service and follow-ups.

Results

The ERP system significantly improved booking workflows, reduced manual coordination efforts, and provided full visibility over tour logistics, boosting operational efficiency.

Client Testimonial

We’re now able to manage every aspect of our travel operations from one place. Infintrix Technologies delivered exactly what our business needed.